Last Updated: June 17, 2026

This Privacy Policy describes how Lantern In The Barn (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our Services, or make a purchase from lanterninthebarn.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law. Your continued use of the Services after any update constitutes your acceptance of the revised policy.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, mailing address, phone number, and email address
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information including your username, password, and other information used for account security purposes
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through our contact form or email

Some features of the Services may require you to directly provide us with certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Shopify — which provides the e-commerce platform that powers our store
• Payment processors — who collect payment information (e.g., credit or debit card details, billing address) to process your payment and fulfill your orders
• Printify — our print-on-demand fulfillment partner, who receives your name and shipping address in order to produce and deliver your order
• Analytics and advertising platforms — when you visit our Site, open emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you — including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and maintain your account, arrange for shipping, and facilitate any returns and exchanges. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use, in which case Shopify will process your information in accordance with its own Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes — such as to send marketing, advertising, and promotional communications by email or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

We comply with Canada's Anti-Spam Legislation (CASL) and will only send commercial electronic messages to those who have provided express or implied consent. You may opt out at any time.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account with us, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement

We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services, and to better tailor advertising on our Site and other websites.

For specific information about the Cookies used in connection with Shopify, see shopify.com/legal/cookies.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please be aware that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or become unavailable. Blocking Cookies may also not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate business purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., payment processing, order fulfillment, data analytics, customer support, cloud storage, and shipping)
• With business and marketing partners to provide Services and advertise to you; our business and marketing partners will use your information in accordance with their own privacy notices
• When you direct us, request, or otherwise consent to our disclosure of certain information to third parties — such as to ship you products or through your use of social media integrations
• In connection with a business transaction such as a merger, acquisition, or sale of assets
• To comply with any applicable legal obligations, including to respond to lawful requests, subpoenas, or court orders
• To enforce any applicable terms of service and to protect or defend the Services, our rights, and the rights of our users or others

The following table summarizes the categories of personal information we may disclose and the recipients:

We do not sell your personal information to third parties.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information you share on third-party social networking platforms may be viewable by other users of those platforms without limitation as to its use by us or by a third party. Our inclusion of third-party links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Security and Retention of Your Information

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction — including SSL/TLS encryption for data in transit and access-controlled systems for stored data.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies. Order records are retained for a minimum of 7 years for tax and accounting compliance.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time.
• Appeal: You may have a right to appeal our decision if we decline to process your request, by contacting us directly using the details below.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out at any time by using the unsubscribe option in any marketing email we send, or by contacting us directly. If you opt out, we may still send you non-promotional emails related to your account or active orders.

To exercise any of these rights, please contact us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before providing a substantive response. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca or by calling 1-800-282-1376.

International Users

Lantern In The Barn is based in Ontario, Canada. If you are located outside of Canada, please be aware that your information may be transferred to and processed in Canada, the United States, or other countries where our service providers operate. These countries may have different data protection laws than your own jurisdiction.

If we transfer personal information outside of Canada, we take steps to ensure that appropriate safeguards are in place consistent with PIPEDA requirements. For transfers involving individuals in the European Economic Area or United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where applicable.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Lantern In The Barn

📧 hello@lanterninthebarn.com

🌐 lanterninthebarn.com